Frequently Asked Questions
Everything you need to know about the product and billing.
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Is patient data secure?
Yes, our platform is designed with enterprise-grade security and HIPAA-ready infrastructure to ensure all patient data remains confidential and secure.
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Can I customize templates?
Absolutely. You can create and customize your own documentation templates to match your specific workflow and specialty.
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Do you support teams?
Yes! All volume plans come with team collaboration features, shared templates, and centralized billing.
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Is onboarding included?
We provide dedicated onboarding support for large clinics, and comprehensive self-serve resources for all plans.
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Can NGOs or institutions apply?
Yes, we offer special arrangements for NGOs and educational institutions. Please select NGO in the contact form to learn more.